LWR eNews - Lutheran World Relief
LWR eNews Lutheran World Relief Homepage Link
Emergencies Our Work News Contribute Advocacy Be Involved Fair Trade Quick Links Resources

Haiti Earthquake
TEXT TO GIVE

| Main Haiti Page |

Frequently Asked Questions

  1. How do I make a donation on my mobile phone (How does it work)?

  2. I received a message saying that my cell carrier is not participating in this campaign. Why? And what do I do?

  3. I received a message saying that my donation didn’t work. What do I do now?

  4. Should receive a confirmation/thank you message AFTER I reply YES?

  5. Will I receive a tax-deductible receipt for my charitable donation to LWR?

  6. How many times can I make a donation on my mobile phone?

 

How do I make a donation on my mobile phone (How does it work)?

Just text LWR to the number 40579 – Use the short code 40579 in place of a phone number in the “to” field. Then enter LWR in the body of the text and hit Send. Remember to reply with the word YES to the confirmation message. A $10 donation will automatically show up on your next phone bill.

| back to top |

I received a message saying that my cell carrier is not participating in this campaign. Why? And what do I do?

Unfortunately not all cell carriers participate in mobile giving (but most carriers are participating). There is a chance that your cell carrier has not yet signed on to the campaign, so you can try again in a few days. Or you can make an online donation at lwr.org/giving.

| back to top |

I received a message saying that my donation didn’t work. What do I do now? (note: this is different than the message about carriers not participating.)

Due to high volume on the cell network and mobile giving systems, you may receive an incorrect confirmation message. Please note, however, that your original text is being recorded, and you will receive a confirmation message at a later time. Just reply with the word YES when you do get that confirmation message, and your donation will be accepted. If you prefer to make a gift online, please go to lwr.org/giving.

| back to top |

Should receive a confirmation/thank you message AFTER I reply YES?

Yes, after texting LWR to 40579, you will receive text asking you to confirm the donation by texting YES back. You should receive a final confirmation after that. Please note that some carriers may not send final confirmation text messages, but most carriers do.

| back to top |

Will I receive a tax-deductible receipt for my charitable donation to LWR?

Yes, your bill from your mobile carrier will serve as your tax-deductible receipt. All gifts for Haiti relief made through March 1 are tax-deductible for 2009!

| back to top |

How many times can I make a donation on my mobile phone?

While this number may vary, most cell carriers will allow you to make a donation to LWR up to three times.

| back to top |

* TEXT TO GIVE: A one-time donation will be added to your mobile phone bill or deducted from your prepaid balance. Messaging & Data Rates May Apply. All charges are billed by and payable to your mobile service provider. Service is available on most carriers. Donations are collected for the benefit of the charity by the Mobile Giving Foundation and subject to the terms found at www.hmgf.org/t. You can unsubscribe at anytime by replying STOP.; Reply HELP for help. message and data rates may apply.

 

FacebookYou TubeTwitter


Bookmark and Share

Best viewed using Microsoft's Internet Explorer, version 5.5 or higher at a monitor setting of 800 X 600. Best viewed using Netscape, version 7.0 or higher at a monitor setting of 800 X 600. Best viewed using a monitor setting of 800 X 600. | LWR Home | Advocacy | Fair Trade | Emergencies | News | Be Involved | Our Work | Contribute |
| About Us | Staff | Board | Employment Opportunities | Contact | Search | Site Map | Privacy Policy |

Lutheran World Relief | 700 Light Street | Baltimore, Maryland 21230 USA | 800.597.5972 | lwr@lwr.org

Copyright © 1997-2010 Lutheran World Relief.

This page was last modified on: May 4, 2010